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How To Use Our Website We have thousands of products on our website and, because of this, we also have a lot of different categories in our online catalogue. There are several ways to find a specific item - by product type, by manufacturer or by using the search function. Finding An Item By Product Type To find an item by product type you simply click on the type of product it is from the selection to the left of your screen. Due to the variety of items we sell, some product types are found within other categories. The following is run-down of which items are in each section...
The last category is Products by Manufacturer and lists all the companies we deal with. To find a product simply click on a make to be shown a range of product types. Then select the type of product you need and you will then see all the products of matching type. Searching For An Item If you have a product code or description you can search our site using the Search Box on the right hand side of the screen. Simply enter the code and click Search and our site will do a Google powered search for the information entered. If nothing is found, or the item you need does not come up, you can perform an internal search which looks deeper into each product. You can perform this task by clicking on the Internal Search button at the top of the results page. Other Information The other way to find a product is to simply give us a call and ask. For extra convenience, any item which has an ink cartridge or option which fits it will have these products as Related Items between the main picture and the specifications. That way, even if you do not have the code for a toner, you can find it by finding the machine you have. If you have any problems placing an order on our website, you can always order over the telephone. Our offices are open from 9am until 5pm Monday to Friday* and our friendly staff will be happy to process an order for you. Our website uses SagePay to process card payments. This system connects to your bank through the 3D secure system which is operated by your bank and requires a password which has been set-up by you and your bank**. If you have difficulty placing an order please call us. Our website does not retain ANY card details but your address will be retained if you set-up an account. *If we are forced to close early for any reason you may leave a message on our answerphone. We will call you back the next working day. **ShopUK cannot be held responsible for any problems with these systems as they are a part of the bank transaction systems and we have no direct control over them. |
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